Privacy Policy

Information We Collect

When you use blinkdevterminal.com, we collect different types of information. Some you provide directly, while other data comes from how you interact with our platform. We believe in being upfront about what we gather and why.

Personal Information You Provide

• Name and professional title when you create an account
• Email address and phone number for account verification and communication
• Company details and investment preferences you share in your profile
• Payment information when you subscribe to premium features (processed through secure third-party providers)
• Messages and feedback you send through our contact forms or support channels

Automatically Collected Data

Our systems automatically log certain information when you visit our site. This includes your IP address, browser type, device information, and pages you view. We also track how long you spend on different sections and what features you use most often. This helps us understand which parts of our platform work well and which need improvement.

How We Use Your Information

The data we collect serves specific purposes. We're not in the business of hoarding information just because we can. Every piece of data has a reason for being there.

1. Platform Operation: Your account details let you access our financial reporting tools and save your preferences. Without this basic information, we couldn't provide personalized dashboard views or remember which metrics matter most to you.
2. Service Improvement: Usage patterns show us where investors spend time and where they get stuck. If everyone abandons a particular report halfway through, that tells us something needs fixing.
3. Communication: We send account notifications, security alerts, and updates about our service. You can adjust these preferences, though some security-related messages are mandatory.
4. Security Monitoring: We watch for unusual login patterns or suspicious activity that might indicate someone's trying to access your account without permission.
5. Legal Compliance: Vietnamese law requires us to maintain certain records, particularly around financial transactions and data security incidents.

Data Sharing and Third Parties

Running a financial reporting platform means working with specialized service providers. We're selective about who we work with and what information they can access.

Service Providers We Work With

• Payment processors who handle subscription billing (they never see your full card details)
• Cloud hosting providers where our platform runs (they host data but can't access its contents)
• Email service providers for account notifications and support communications
• Analytics tools that help us understand platform usage (we use anonymized data where possible)
• Security services that help protect against cyber threats and unauthorized access

All these providers sign agreements requiring them to protect your data and use it only for the specific services they provide to us. They can't use your information for their own purposes or share it with others.

Legal Requirements

Sometimes we're legally obligated to share information with government authorities in Vietnam. This happens when we receive valid legal requests from law enforcement, tax authorities, or regulators. We review each request carefully and only provide the specific information legally required.

How We Protect Your Data

Security isn't just a checkbox for us. Financial data deserves serious protection, and we've built multiple layers of safeguards.

Technical Security Measures

• All data transmission uses TLS encryption (that's the lock icon you see in your browser)
• Passwords are hashed using industry-standard algorithms—we can't see your actual password
• Our databases are encrypted at rest, meaning stored data is scrambled
• We use firewalls and intrusion detection systems to monitor for threats
• Regular security audits by independent firms identify potential vulnerabilities
• Automatic session timeouts log you out after periods of inactivity

Access Controls

Only specific team members can access user data, and only when necessary for their job functions. Every access is logged. Our engineers can't browse through customer accounts out of curiosity—the system won't let them, and we'd know if they tried.

Your Rights and Choices

Under Vietnam's data protection laws and our own policies, you have several rights regarding your personal information. These aren't just theoretical—we've built tools and processes to make exercising these rights straightforward.

Access and Portability

You can request a copy of all personal data we hold about you. We'll provide this in a common electronic format (usually JSON or CSV) within 30 days. This includes your account information, usage history, and any other data associated with your profile.

Correction and Updates

Found something wrong in your profile? You can update most information directly through your account settings. For data you can't change yourself, contact our support team and we'll make the corrections within 15 business days.

Deletion Requests

You can request deletion of your account and associated data. We'll process this within 45 days, though some information must be retained for legal compliance (like financial transaction records that Vietnamese tax law requires us to keep for seven years). We'll explain what needs to stay and why.

1. Send a deletion request to support@blinkdevterminal.com from your registered email address
2. We'll verify your identity and confirm the request within 5 business days
3. Your account will be deactivated immediately while we process full deletion
4. We'll send confirmation once the process is complete

Marketing Preferences

You control whether you receive promotional emails from us. Every marketing message includes an unsubscribe link. You'll still get essential account notifications and security alerts—those aren't optional because they're necessary for using our service safely.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies. Before you groan about another cookie notice, let us explain what we actually use them for.

Essential Cookies

These keep you logged in and remember your basic preferences. Without them, you'd have to log in every time you clicked to a new page. These can't be disabled without breaking core functionality.

Analytics Cookies

We use these to understand how people use our platform. They tell us things like which reports are most popular, where users spend time, and where they encounter problems. This data is aggregated—we're looking at patterns across all users, not tracking individuals.

Managing Cookie Preferences

You can adjust cookie settings through your browser, though disabling certain types may affect how our platform works. Most browsers let you block third-party cookies while allowing first-party ones (those set by our site directly).

International Data Transfers

Our primary servers are located in Vietnam, but some of our service providers operate internationally. When your data crosses borders, we ensure it receives adequate protection.

For cloud services and certain analytics tools, data may be processed in data centers outside Vietnam. In these cases, we use providers who have demonstrated strong data protection practices and comply with international standards. We also use contractual clauses that require these providers to maintain security standards equivalent to those required in Vietnam.

Children's Privacy

Our platform is designed for professional investors and financial analysts. We don't knowingly collect information from individuals under 18 years old. If you're a parent and believe your child has provided us with personal information, please contact us immediately so we can delete it.

Changes to This Policy

We update this privacy policy periodically as our practices evolve or regulations change. When we make significant changes, we'll notify you through your registered email address at least 30 days before the new policy takes effect.

The "Last Updated" date at the top of this page shows when the current version went into effect. We recommend reviewing this policy occasionally to stay informed about how we protect your information.

Previous versions of this policy are available upon request. We maintain an archive of all past privacy policies so you can see how our practices have evolved over time.

Data Breach Procedures

Despite our security measures, no system is completely immune to breaches. If a security incident occurs that affects your personal data, here's what we'll do:

• Contain the breach and assess the scope of affected data within 24 hours
• Notify affected users within 72 hours via email with specific details about what information was compromised
• Report the incident to relevant Vietnamese authorities as required by law
• Provide clear guidance on steps you should take to protect yourself
• Conduct a thorough investigation and implement additional security measures to prevent recurrence
• Offer support services like credit monitoring if financial information was exposed

We maintain an incident response plan that's regularly tested and updated. Our team trains on breach response procedures quarterly so we're prepared if the worst happens.